How Can a Call Center Operate Smoothly with Virtual Employees?

Hiring virtual employees is a great way to access top…

What are Some of the Best Tools to Assess Performance Prior to Hiring?

Talent assessments are an important tool in any company’s recruiting…

Are You Ready for The New Revenue Recognition Rules for 2018?

January 1, 2018 is looming overhead, and with it comes…

Featured Talent November 2017

  Recruiter & Veteran, Michael, South Jersey Area Qualifications: 30+ years recruiting experience to include management experience. National Guard Bureau Recruiting/Retention Advisory Committee Chair and Area Chair. Extensive training for…

Which is Better for Your Business: An Agreement, a Contract or a Master Service Agreement?

There was a time when business could be done with a simple handshake and a promise. While verbal contracts still exist, most companies understand the importance of getting service and…

Salary Guide: What to Expect in Your Call Center Position Now and in 10 Years

There are few, if any industries that do not rely on customer care centers. If a business has customers, it has a need for professionals to service the needs of…

How to Stand Out in the Highly Competitive Entry-Level Marketing Niche

Marketing is a competitive niche, and breaking into the field can often be one of the biggest hurdles you’ll face throughout your career. The job(s) you land at the start…

How Has the Mortgage Industry Changed Since the 2008 Crisis?

Mortgage professionals who have been in the game for a while will remember the “old days” of lending when there was a saying in the industry, “All you need is…

How are the Most Successful Tech Companies Keeping Their Employees Happy?

Some employers believe that salary and a decent work environment are enough to keep their tech employees happy. However, money isn’t everything these days. Tech professionals are some of the…

How Does an MSP/VMS Pay for Their Program?

When it comes to choosing an MSP, your company has a lot to consider, including pricing structure. There are several ways that MSP programs can be funded, and it helps…

Should Employees Be Able to Review Their Bosses?

At least once per year your company subjects its employees to a performance review. And while managers are reviewed by their bosses, nobody ever really asks employees how they feel…