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Could a New App Replace Your Onboarding Process?

Think for a moment, about the onboarding process at your…

Are Bad Reviews Tarnishing Your Business?

As consumers, we turn to online reviews to make buying…

Careers in IT Security will Explode in 2016: Here are the Certifications Your Candidates MUST Have

Recent security breaches from large corporations, like Target and Sony,…

Social Media Produces a Dopamine High: How Can You Use This to Your Company’s Advantage?

These days, it seems like people are literally addicted to…

The Challenge: Keep Millennials for More Than Two Years

Employee loyalty means something different to millennials than many employers are used to. Gone are the days where young workers find a job after college and stick with it for…

Why You Can’t Leave an Interview Without Asking Questions

Some job seekers overlook the fact that a job interview is a two-way street: you are interviewing them as much as they are interviewing you. Therefore, asking your potential employer…

Why it Pays to Be a Bilingual Customer Service Representative

Will speaking a second language fluently pay off in your career in a Call Center? Yes, it will. We live in one of the most ethnically diverse nations in the…

Cost Accountants: What Competitive Compensation will Attract the Best Candidates?

Whether you are buying a good or service, or hiring a cost accountant for your company, if you want the best, you have to pay for the best. Cost and…

Improve Your CSR Coaching Skills in Three Simple Steps

Customer service representatives (CSRs) are the voice and the face of any business and when a customer interacts with a CSR, that representative becomes the brand. When an individual has…

Which Certifications Should You Look For In Accounting And Finance Candidates?

When it comes to evaluating accounting and finance candidates, hiring managers have to weigh a lot of factors from personality and fit to skill level and, of course, certifications. Certified…