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Customer Care Representatives #101161

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Posted: Thu, 19 Mar 2020 08:29:22 -0400

Location: Mount Laurel, NJ

Industry: Office Call Center

Job Type: Direct

Skill Set: Entry level (0-2 yrs)

Pay/Rate: 15.00/HOUR

Description:

Customer Service Representatives

TWENTY Customer Service Representatives are needed for DIRECT-HIRE positions in Mount Laurel, NJ! As a Customer Service Representatives, you will be responsible for assisting customers with their mortgage. These positions offer $15 an hour!

Responsibilities of the Customer Service Representative include:

  • Answering incoming calls, assisting customers, and fielding calls if necessary.
  • Making outbound calls if needed.
  • Keeping non-public customer information confidential.
  • Maintaining detailed customer records.
  • Building customer relationships by listening to customers and providing solutions for their issues both accurately and in a timely manner.
  • Taking on additional job duties as assigned.
  • Willing to work any time between 8am to 10pm, Monday through Friday, and occasional Saturdays.

Perks of Working with Our Client Company (for full-time employees):

  • Medical, Dental, and Vision insurance
  • Disability and Life insurance
  • Medical and Dependent Care Flexible Spending
  • Business casual dress code
  • 401K Plan
  • Perks and Rewards program
  • Paid Holidays, Vacation, and Sick time
  • Competitive salary
  • Opportunities for career development

Requirements of the Customer Service Representative:

  • High school diploma/GED (Bachelor’s degree preferred)
  • Minimum 2 years’ customer service-related experience (Call Center experience needed, banking experience preferred!)
  • Excellent communication and interpersonal skills
  • Computer proficient and able to navigate Lead Management Systems
  • Able to multitask and work in a fast-paced, ever-changing team environment

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

 

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Requirements: